About us

It’s written on our walls.  In each of our Hauraki Panel & Paint workshops you’ll see the following statements and commitments. These are the principles that we take very seriously in our work so that you will always receive the service you want.

Purpose

• Our purpose is to help take the stress out of your motor vehicle accident
• We take responsibility for providing the right repair solution to your unique situation

Mission

• Hauraki Panel & Paint isn’t what you’d expect from a normal collision repairer
• We are a customer-focused Auckland wide collision repair company whose mission is to set new standards of service delivery for our industry 

Vision

• To be recognized as one of the leading collision repair organizations in Auckland
• To play an active role in setting new standards for our industry
• To have our customers as our biggest advocates
• To give back to the community and our industry
• To be ahead of the market in training and technology

Values

• We are customer focused so our customers leave happy
• We respect our customers and our staff
• We take responsibility for our role in the accident repair process
• We have a passion for doing the job properly the first time
• We can be trusted to deliver on our promise

Giving back to the community

Whenever we can, we donate time and resources to our local communities. We believe it’s a great way to give back to those who support our business and to contribute to the common good. For the past four years we have supported the Special Children's Christmas Party, which provides an unforgettable experience for disabled and disadvantaged children in our community. Our Managing Director, Alan Le Noel also contributes time to the Collision Repair Association, sitting on both the local branch committee and national board.

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